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FREQUENTLY ASKED QUESTIONS
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What does my WinterFest ticket include?WinterFest on the Wisconsin tickets includes: Access to the holiday lights trail (over 1 million lights across the entire Nauticus campus). Access to above and below deck adventures & Mistletoe marina Holiday drinks and food available for purchase. Family photos available for purchase. Once you arrive on at your designated time, you are able to stay for the duration of the event.
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What dates/time are you open?WinterFest on the Wisconsin is open on the following days/times: 11/15/2024 6:30 - 10:00 11/16/2024 5:00- 10:00 11/17/2024 5:00- 9:00 11/22/2024 5:00- 10:00 11/23/2024 5:00- 10:00 11/24/2024 5:00- 9:00 11/27/2024 5:00- 9:00 11/28/2024 Closed 11/29/2024 5:00- 10:00 11/30/2024 5:00- 10:00 12/1/2024 5:00- 9:00 12/4/2024 5:00- 9:00 12/5/2024 5:00- 9:00 12/6/2024 5:00- 10:00 12/7/2024 5:00- 10:00 12/8/2024 5:00- 9:00 12/11/2024 5:00- 9:00 12/12/2024 5:00- 10:00 12/13/2024 5:00- 10:00 12/14/2024 5:00- 10:00 12/15/2024 5:00- 9:00 12/16/2024 5:00- 9:00 12/17/2024 5:00- 9:00 12/18/2024 5:00- 9:00 12/19/2024 5:00- 9:00 12/20/2024 5:00- 10:00 12/21/2024 5:00- 10:00 12/22/2024 5:00- 10:00 12/23/2024 5:00- 10:00 12/24/2024 5:00-7:30 12/25/2024 Closed 12/26/2024 5:00- 9:00 12/27/2024 5:00- 10:00 12/28/2024 5:00- 10:00 12/29/2024 5:00- 9:00 12/30/2024 5:00- 9:00 12/31/2024 5:00-10:00 1/1/2025 5:00- 9:00 Please note, the last time slot is sold one hour before closing. No admittance 30 minutes before closing.
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What are the prices of tickets?General Admission plus tax Adult: $22 Premium /$18 Value (FLEX option available for additional $3) Child (Ages 3 - 12): $18 Premium/ $16 Value (FLEX option available for additional $3) Children 2 & Under Are Free Nauticus Member Discount Adult: $17 Premium/$16 Value (FLEX option available for additional $3) Child (Ages 3 - 12): $13/$11Value (FLEX option available for additional $3) *Available to current members only, interested in joining? Sign up today! All tickets sales and proceeds from WinterFest on the Wisconsin support the Nauticus Foundation.
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Do I have to purchase my ticket online in advance?We strongly recommend purchasing your timed tickets in advance online to guarantee your entry during your preferred time slot. A limited number of tickets are sold during each time slot. Advance purchase and timed ticketing will help to manage the crowd and expedite your entry to the event. If there are unsold tickets, tickets will be available for purchase at the sales kiosk, but each time slot is limited in capacity. The best way to ensure tickets are available is to purchase online.
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How do I purchase tickets? Where can I find my e-ticket with bar-code?To purchase tickets online, simply choose your selected date and time on our calendar. Once purchased, you will receive two emails; the first email will confirm your purchase followed by a second email containing your e-ticket with a bar-code. Simply display your e-ticket with bar-code on your phone to be scanned upon arrival. While tickets can be purchased in at sales kiosk, sales will only be for dates and times with ticket availability. Sold out times will be grayed out on that day's ticket page.
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Do I have to arrive at the time on my ticket?Yes, please arrive within 15 minutes of your scheduled ticket time. Re-entry to the event will not be allowed.
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How long does the WinterFest experience take?The full WinterFest experience will take one to two hours.
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Where will this event be held? Can I use a stroller or wheelchair?Most of this event will be on the main deck of the Battleship Wisconsin and in the Marina. These areas are wheelchair accessible. Due to limited space and some below deck areas, strollers are not allowed on the battleship during WinterFest. We recommend baby carriers. We will provide a stroller parking area on the second floor of Nauticus to be used at your own risk. There are parts of the experience that require ability to maneuver ship ladders to access the “Above and Below Deck Adventures.”
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Can I reschedule or return my tickets?Winterfest on the Wisconsin is a rain or shine event and will occur as scheduled. There are no refunds and tickets cannot be rescheduled unless you have purchased the FLEX option. If we deem there is a cancellation of the event due to severe weather conditions, participants will be contacted by Nauticus regarding refunds and reschedules. If you have a FLEX ticket and you would like to reschedule your date, please call 757-664-1056. All proceeds to Winterfest on the Wisconsin directly support the Nauticus Foundation. Thank you for your support.
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I have a FLEX ticket - how can I reschedule my date?To reschedule your FLEX ticket date, please call 757-664-1056. A staff member will be happy to assist you.
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What should I wear?This is an outdoor event aboard a historic battleship. Please dress accordingly for weather with flat shoes.
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What nights will Santa be at WinterFest for photos?Friday, November 15 Saturday, November 16 Sunday, November 17 Friday, November 22 Saturday, November 23 Sunday, November 24 Wednesday, November 27 Friday, November 29 Saturday, November 30 Sunday, December 1 Friday, December 6 Saturday, December 7 Sunday, December 8 Friday, December 13 Saturday, December 14 Sunday, December 15 Monday, December 16 Tuesday, December 17 Wednesday, December 18 Thursday, December 19 Friday, December 20 Saturday, December 21 Sunday, December 22 Monday, December 23 Tuesday, December 24
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Will there be food and drink?Yes! Food and drink will be located at Griswold's Cafe on the first floor of Nauticus as well as a curated craft bar & waterfront s'mores station that will be located in Mistletoe Marina. Snacks, hot chocolate, cider, soft drinks and alcoholic beverages (21+) will be available for purchase.
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Where can I park?Parking is available in city garages for the hourly fee posted at the garage. Parking onsite at Nauticus is not available.
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Nauticus Membership - Discount DetailsNauticus Member Discount: To receive your Nauticus Member discount, members must click "Sign In" in the upper right corner prior to placing tickets in your shopping cart. If you have not yet registered, click the "Register" link in the upper right corner and register with the SAME email address that you provided when becoming a member. Once registered and signed in, the member discount will apply to the tickets included in the person count of the membership level (ex. 2 tickets for Nauticus 2), and will be reflected at checkout. Please call (757) 664-1005 with any questions. Interested in joining? Become a member today!
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Do you offer discounts?Discounts are available for Nauticus members! Join TODAY! Arriving with a party of 15 or more? Contact group reservations for a discount. Active duty military and veterans can take advantage of an our military discount offer of $2.00 off either adult or child tickets. This promotion is made possible by our Military Appreciation Sponsor: Tidewater Tech, Centura College and the Aviation Institute of Maintenance. WinterFest will features a discount night on November 23rd for $12 admission.
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Are all children the same price?Children two and under are free. However, you still need to add a ticket for them in your cart so they are accounted for at admissions. Their ticket cost will be $0.
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Where can I find my photos taken at WinterFest?All photos taken by Photogenics at WinterFest are available for purchase and can be found here.
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I have questions about my Santa or WinterFest photosAll inquiries can be sent to service@photogenicinc.com or 312-836-5423.
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What do WinterFest on the Wisconsin Proceeds Support?Support for WinterFest on the Wisconsin directly benefits the Nauticus Foundation, a 501(c)3 nonprofit. Funding provides interpretation and restoration of the Battleship Wisconsin and allows Nauticus to open new onboard spaces and experiential learning opportunities for students, families, and visitors. Learn more.
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Additional Rules and Regulations?No animals, except hearing /dog animals and service/dog animals or animals utilized in law enforcement, are permitted in the park, unless otherwise posted. No glass containers may be brought into the park at any time. No alcoholic beverages may be brought into the park at any time. Persons must be at least 21 years of age with a valid photo ID to purchase and/or consume alcoholic beverages. Skates, skateboards and bicycles are not permitted in the park. Nauticus reserves the right to postpone, cancel and/or evacuate events due to adverse weather conditions. NOTICE: These regulations do not alter or change State or City laws in any manner and you are subject to all applicable State or City laws.
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Additional Questions?We are happy to answer any questions regarding WinterFest on the Wisconsin! Please contact the Nauticus Team at winterfest@nauticus.org.
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